ISO 9001 Certification

Quality Management System

You are here

Quality management system ISO 9001 is an international standard that determines what is needed to ensure consistent quality of products or services to achieve a high level of customer satisfaction and ongoing improvements. This includes the management of the system’s processes, documents and records.


It is based on quality management principles:

  • Customer focus
  • Leadership
  • Involvement of people 
  • Process approach
  • System approach
  • Continual improvement
  • Fact based decision-making
  • Mutually beneficial supplier relationships

Key Benefits:

  • Ability to work in industry segments that require or expect certification
  • Improved product, process and service quality
  • Less waste and improved productivity
  • A focus on customer satisfaction as performance objectives must be aligned to customer expectations
  • A competitive advantage in the market

Contact Us


Office Address

Street "Ibrahim Rugova", "Sky Tower", Business Center, Floor 10, Office 103, Tirana, Albania

Phone Number

+355 4 2268048


+355 4 4500677


Subscribe to our newsletter and get informed.


Founded in 2006, TBI CONSULTING is a management consulting firm that researches, develops, implements, operates and manage, environmental, health and safety projects and business solutions.

We are particularly experienced to offer and deliver valuable advice that best suits to our customer needs based on requests and demands of our customers.

Read More ›

Our Expertise

Our target is to enable customers to take advantage of extensive consulting experience gleaned from a variety of cross industry assignments including::

  • Agribusiness
  • Energy & Natural Resources
  • Environment
  • Finance
  • Food & Beverages
  • Infrastructure
  • It & Electronics
  • Metalurgy
  • Oil & Gas
  • Pharmaceutical
  • Transport & Logistics